Privacy Policy
Last updated: 11 October 2026
Lucanix is a web development and SEO agency. This privacy policy explains what information we collect when you use our website or work with us, how we use it, and how we protect it. When this policy says “we”, “us”, or “Lucanix”, it means the agency. When it says “you”, it means any visitor to our website or any client we work with.
We use analytics tools to collect anonymized data about how visitors use our site. This includes pages visited, time spent on the site, browser type, device type, and approximate location (country or city level). We do not collect personally identifiable information through analytics.
Our booking form collects your name, email address, and the date and time you choose. This information is used solely to schedule and manage your consultation.
If you contact us at projects@lucanix.com, we receive your email address, name, and whatever information you include in your message. We use this only to respond to your enquiry and to follow up on potential projects.
During a project, we may receive additional information from you, including business details, website credentials, brand assets, written content, and images. We treat all client information as confidential and use it only to deliver the work you hired us for.
We use the information we collect to respond to enquiries, schedule consultations, deliver our services, improve our website, and communicate with you about your project. We do not send unsolicited marketing emails. If you book a consultation or email us, we will follow up about the enquiry you made and nothing else.
Our website uses cookies for analytics and basic site functionality. Analytics cookies help us understand how visitors use the site so we can improve it. You can disable cookies in your browser settings. The site will still work without them, though some features may behave differently.
We use a small number of third-party services to run our website and business. These include our hosting provider, analytics platform, and booking system. Each of these services has its own privacy policy. We choose providers that handle data responsibly, but we are not responsible for their practices. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We take reasonable steps to protect your information from unauthorized access, alteration, or loss. Client project data is stored securely and access is limited to team members working on your project. Website credentials you share with us are stored securely and used only for the purpose of delivering your project.
We keep consultation booking information and email correspondence for as long as it is relevant to a potential or active project. Client project data is retained for a reasonable period after a project ends, in case follow-up work is needed. You can ask us to delete your data at any time by emailing projects@lucanix.com.
You have the right to ask us what personal information we hold about you, to request a copy of it, to ask us to correct any inaccuracies, and to ask us to delete it. To exercise any of these rights, email us at projects@lucanix.com and we will respond within a reasonable timeframe.
Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
We are based in Nigeria and serve clients worldwide. If you are outside Nigeria, your information may be processed and stored in a country different from your own. By using our website or hiring us, you consent to this transfer.
We may update this privacy policy from time to time. The latest version will always be available on our website, with the date it was last updated shown at the top. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this privacy policy or how we handle your data, email us at projects@lucanix.com.
